The No Surprises Act at Four: What Patients Have Gained, What Still Bites, and How to Navigate the Gaps
A landmark health law promised to end surprise medical bills. Four years in, the story is more nuanced than a simple victory lap and more useful than you might expect.
It was the kind of phone call no one wants to receive. A few days after her son's emergency appendectomy, Sarah a graphic designer in suburban Ohio opened an envelope from an out-of-network anesthesiologist. The charge: $2,800. Her in-network hospital had done its job. Her insurance had done its job. But the specialist who put her son under had not been part of the equation she could control. "I picked the hospital. I picked the surgeon. I had no idea who the anesthesiologist was until the bill showed up," she...
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